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Charter · founding cohort

A design partnership, not a discount.

Charter is fifteen firms who run Déjà against real audit cycles while it is still early, tell us what breaks, and shape the standard that comes out of it. The rate reflects what you contribute, not a markdown on the list price.

Start the application Read the status page first
charter
$30K / year · locked for the life of the subscription
cohort
15 firms · 7 open
both sides
annual commitment
What you get

Things a later customer cannot buy at any price.

  1. A permanent rate

    $30K a year, held for the life of the subscription, plus 30% off any later tier upgrade.

  2. A direct line to the people building it

    Not a success manager. The person who answers can change the product, and often does that week.

  3. A seat in the DSR working group

    A permanent voice in how the receipt standard evolves — including the parts your auditors will have opinions about.

  4. Roadmap influence that is actually real

    Most of what shipped this quarter came from someone testing the product adversarially and telling us what they found.

  5. Onboarding done with you

    Connectors configured together, and the first real incident walked through end to end rather than left to a wizard.
What we ask

Stated up front, because this is the half that makes the other half credible.

  1. Run it against a real audit cycle

    Not a sandbox. The evidence has to meet a real reader with a real deadline, or neither of us learns anything.

  2. Bring your audit firm in

    They verify the bundle themselves and tell us where it falls short. Their objections are worth more to us than our answers are to them.

  3. Tolerate an early product

    Things will break, and some of what breaks will be embarrassing. You will hear about it from us first — that is the trade.

  4. Be reachable for decisions

    When a design choice affects how your evidence works, we will ask, and we need an answer inside a few days rather than a quarter.

  5. Say the uncomfortable thing

    If the product is not earning its place, tell us plainly. A quiet renewal teaches us nothing.

Not what you need? A standard trial asks nothing of you and costs nothing for fourteen days — and it is the better route for most firms.

Before you apply

What you'd be signing up to, as it stands today.

A founding customer should see this before applying rather than during onboarding. The status page is the current version and gets narrower as often as it gets wider.

  • TodayOne demonstrated source

    Sentry for signals, GitHub for changes. If your stack is different, say so in the application rather than after.

  • TodayPython demonstrated

    JavaScript and TypeScript are supported and not yet demonstrated by us on a real incident.

  • Not yetCross-service attribution

    Built and in validation. Don't design your pilot around it until it's demonstrated.

  • Not yetA completed attestation

    SOC 2 is in progress. [Awaiting owner: whether SIG Lite, CAIQ and the control narrative exist as documents]

Most of your receipts will not be attributions, and that is the design rather than a shortfall. Attribution covers three field-change patterns; everything else is sealed as evidence of the period with its outcome recorded. If what you want is root-cause analysis across all failure modes, Charter is the wrong purchase and we would rather establish that in an email.

Application

Five questions. Honest beats impressive.

These are about your firm, not about Déjà. Read by a person, replied to by a person — no CRM, no routing, no screening model.

Question 01: why now, and what makes this real

The question we care most about. Charter firms have a triggering event — a finding, an exam, an incident nobody could evidence afterwards. If you don't have one, that's an honest answer, and a standard trial is probably the better route.

Question 02: what your audit-cycle pain looks like

Specific beats general. A framework, a recent finding, or a number of weeks and people is far more useful than "we have audit pain."

03Which frameworks does your firm operate under?

Select at least one, and all that apply — it tells us which evidence mappings matter to you first.

04Can this get signed at your firm?

Charter is agreed with a named person rather than a procurement department. Knowing where you sit changes what we send you next — it doesn't change whether we reply.

Question 05: what you would want to influence

Charter firms shape the receipt schema, the standard and the connector roadmap. Tell us where you'd push.

Confidential. Applications are stored in Déjà's own systems and read by the founding team. No CRM, no sales routing, no automated screening. Reply within two business days — including when the answer is no.

What happens next

Four steps, and one of them is being told no.

  • Step 01

    A written reply, within two business days

    Either a call invitation or an honest "Charter isn't the fit, here's what is."
  • Step 02

    Thirty minutes, founder-direct

    Your audit cycle, your stack, the architecture. No demo theatre and no sales engineer.
  • Step 03

    If it fits: DPA, security review, contract

    Onboarding done together rather than handed over.
  • Step 04

    If it doesn't: you'll be told quickly and once

    No nurture sequence, no follow-up cadence.

A word on being first. Customer number one carries risk that customer number fifty doesn't. You get a permanent rate and a genuine say in the product; you also get the version with the rough edges still in it. Both of those are the same fact, and it's worth deciding whether you want it before you apply.